Hotel Information

The World Congress will take place at the Lisbon Congress Centre, which is located in the Alcantara area of Lisbon. The ISHRS has secured a discounted group rate at two hotels near to the congress center. Pestana Palace Lisboa is a 5-star hotel which is an approximately seven-to-ten-minute walk to the congress center. The Hotel Vila Galé Ópera is a 4-star hotel located next to the Lisbon Congress Centre and approximately a three minute walk.

Hotel Pestana Palace Lisboa
Pestana Palace Lisboa

Rua Jau 54, 1300-314, Lisbon
Phone: +(351) 21 361 56 00
Email: groups.lisbon@pestana.com
Distance from Lisbon Congress Centre: 7-10 minute walk (downhill)

Reservations in the ISHRS room block at the Pestana Palace Lisboa must be made ONLINE.

Note: You must click the “edit” button in the box at the top of the screen to choose your desired dates. You will see the screen defaults to Pestana Palace Lisboa. Please do not choose another hotel from that list as we do not have a group block or rates at the other hotels.

Deadline to Make Reservations: The deadline to secure the group rates at Pestana Palace Lisboa has passed. The hotel will continue to honor the group rate as long as there is room availability.

Located in a restored 19th century palace, the Pestana Palace Lisboa is one of “The Leading Hotels of the World”, which are recognized for their extraordinary service. This 5-star hotel in Lisbon, with lush gardens on its beautiful grounds, is designated as a national monument. It is close to the city’s main monuments, such as the Tower of Belém, the Belém Cultural Centre, the Jerónimos Monastery, and the MAAT – Museum of Art, Architecture and Technology.

Deluxe Run-of-House Rooms - €200 single/€215 double occupancy

(All rates include the VAT but not the €2 per day, per person city tax. Group rates will be honored for the dates of October 16 through October 26, 2021, based on room availability. If you want to extend your reservation beyond those dates, email groups.lisbon@pestana.com with the request to check if the hotel can accommodate you. Children under 3 years of age may stay in the parent’s or guardian’s room at no charge.  Above that age they are considered an adult guest.  If needed, the extra bed charge is €75 per night, subject to availability.)

Inclusions:

Daily breakfast in the hotel restaurant; free Wi-Fi in the guest rooms and throughout the hotel; free access to swimming pools, sauna, Turkish bath, Jacuzzi, and gymnasium.

Check-In and Check-Out Times:

Check-in 3:00PM, Check-out 12:00 noon

Reservation Payment Terms:

  • One night deposit will be charged directly by the hotel upon confirmation of the reservation.
  • The remaining balance will be charged directly by the hotel three days before the arrival date.
  • Payment must be made by credit card or bank transfer. Checks are not accepted by the hotel.

Cancellation Policy:

Note that on the ISHRS group reservation link the “cancellation policy” does not read correctly – the hotel cannot change that area of their website. However, when clicking on “see conditions,” our ISHRS cancellation policy does read correctly, which is as below-

  • Cancellation after booking confirmation and up to 31 days prior to the arrival date: no charge and the one-night deposit is refunded.
  • Cancellation between 30 and 4 days prior to the arrival date: 2 nights stay charged directly by the hotel as penalty.
  • Cancellation between 3 days and up to arrival day at 12:00 noon: 50% of the total amount of the reservation will be charged directly by the hotel, as penalty.
  • Cancellation after 12:00 noon on the arrival day and no-show: 100% of the total amount of the reservation will be charged directly by the hotel, as penalty.

Pestana Palace Lisboa has earned the following safety seals:

Hotel The Hotel Vila Galé Ópera
The Hotel Vila Galé Ópera

Tv. do Conde da Ponte, 1300-141 Lisbon
Phone: +351 21 360 5400
E-mail (send reservation forms here): opera.eventos@vilagale.com
Distance from Lisbon Congress Centre: 3-minute walk

(Note: You cannot make your ISHRS group reservation by phone or online.)

Deadline to Make Reservations: The deadline to secure the group rates at Hotel Vila Galé Ópera has passed. The hotel will continue to honor the group rate as long as there is room availability.

Hotel Vila Galé Ópera is a modern hotel property located next to the Tagus (Tejo) River, in the lively Docas area, full of restaurants and bars. This 4-star hotel offers an indoor pool and a health center.

Standard Rooms - €242 single/€250 double occupancy

(All rates include the VAT but not the €2 per day, per person city tax. Group rates will be honored for the dates of October 14 through October 27, 2021, based on room availability. Children 12 years of age or under may stay in the parent’s or guardian’s room at no charge, maximum one child per room.)

Inclusions:

Daily breakfast in hotel restaurant and Wi-Fi in the guest room

Check-In and Check-Out Times:

Check-in 2:00PM, Check-out 12:00 noon

Reservation Payment Terms:

  • 25% of full stay deposit due at the time of booking your reservation
  • Balance due upon arrival
  • Payment must be made by credit card or bank transfer. Checks are not accepted by the hotel. Balance may be paid in cash upon arrival at the hotel.

Hotel Deposit/Guarantee/Cancellation Policy:

  • Cancellation received 15 days or more before the arrival date: the hotel will refund the 25% deposit
  • Cancellation received less than 14 days before the arrival date: hotel keeps the 25% of full stay deposit as cancellation penalty

How to Make Your Reservations:

All ISHRS group reservations for this hotel must be made by completing the ISHRS Group Block/Hotel Vila Galé Ópera Reservation Form and emailing it to the hotel directly at opera.eventos@vilagale.com. (Note: You cannot make your ISHRS group reservation by phone or online.)

Hotel Vila Galé Ópera has earned the following safety seals: